CHILD CARE PROGRAM and SERVICES COORDINATOR
WHO WE ARE:
The mission of Maryland Family Network (MFN) is to ensure that very young children have strong families, quality early learning environments, and a champion for their interests. We work in collaboration with public and private funders, community-based organizations, parents, and other individuals and agencies to support those who care for young children as families strive to reach their goals. Through two-generation programs that support parents to become economically self-sufficient, raise healthy, successful children, and find quality child care; through regional services that help child care professionals improve their practice; and through public policy advocacy of programs and policies that benefit families with young children, MFN strives to ensure that all Maryland children are cared for by adults who are skilled to raise them in environments that are conducive to growth and development.
POSITION SUMMARY:
The Child Care Programs and Services Coordinator will provide high-level administrative and operational support across multiple programs within the department. This role is responsible for managing day-to-day coordination activities, including scheduling, communications, document preparation, and event logistics. The Coordinator plays a key role in ensuring efficient workflows, tracking priorities and deliverables, and maintaining organized systems that support team effectiveness. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting both internal teams and external partners in a fast-paced, collaborative environment.
ESSENTIAL POSITION DUTIES and RESPONSIBILITIES:
- Provide day-to-day administrative support to department leadership, including calendar management, meeting coordination, and document preparation
- Draft, format, and proofread correspondence, reports, and internal materials to ensure clarity and consistency
- Maintain organized systems for files, records, and shared resources across programs
- Support tracking of tasks, deadlines, and deliverables to ensure timely completion of department priorities
- Plan and coordinate logistics for meetings, trainings, and events (virtual and in-person), including scheduling, registration, materials, and follow-up
- Prepare agendas, take notes, and document key decisions and action items
- Manage event-related communications and ensure all logistical details are executed smoothly
- Facilitate communication within the team and with external partners by managing shared inboxes, responding to inquiries, and routing requests appropriately
- Support development and distribution of communications, including emails, updates, and resource materials
- Coordinate information flow to ensure team members have timely and accurate updates
- Assist department leadership with compiling reports
- Coordinate purchasing of supplies, materials, and services in alignment with organizational procedures
- Maintain records related to program expenses and resource allocation
- Provide flexible, responsive support across multiple programs based on evolving needs and priorities
- Assist with special projects, pilot initiatives, or new processes as assigned
- Identify opportunities to improve workflows, organization, and team efficiency
KNOWLEDGE, SKILLS, ABILITIES and OTHER CHARACTERISTICS:
- Working knowledge of administrative and office coordination practices, including scheduling, document management, and logistics planning
- General familiarity with early childhood programs, nonprofit operations, or human services systems preferred, but not required
- Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks and deadlines simultaneously
- Ability to track, prioritize, and follow through on a high volume of tasks across multiple projects and team members
- Proficiency in standard office software (e.g., Microsoft Office, Google Workspace) and ability to learn new data systems, databases, and project management tools
- Comfort working with spreadsheets, tracking tools, and data entry with a high degree of accuracy
- Effective written and verbal communication skills, including the ability to draft clear emails, prepare materials, and communicate professionally with internal and external stakeholders
- Strong interpersonal skills with the ability to build positive working relationships and support team collaboration
- Demonstrated ability to coordinate logistics for meetings, trainings, and events, including managing multiple moving parts and timelines
QUALIFICATIONS:
- Education: High school diploma or equivalent required; associate’s degree or higher in education or a related field preferred.
- Experience:
- Minimum 3 years of relevant experience in an administrative, coordination, or operations support role
- Experience supporting multiple projects, programs, or team members simultaneously
- Experience coordinating meetings, events, or logistics
- Technology: Proficiency in Microsoft Office and Google Workspace with the ability to learn new systems, databases, and project management tools (e.g. Smartsheet, Fathom, etc.)
- Communication: Strong written and verbal communication skills, including the ability to draft clear and professional correspondence and review/edit written communications across multiple channels (e.g. email, virtual meetings, shared platforms, etc.), as well as ability to follow directions and ask clarifying questions as needed
- Commitment to Equity: Deep understanding of and commitment to diversity, equity, inclusion, and belonging, particularly in serving children, families, and communities
PHYSICAL DEMANDS:
- Must possess the ability to remain in a stationary position, such as standing or sitting, 50% of the time.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- May occasionally have to position self or move to stoop, crouch, reach, push, pull or kneel.
- Must be able to communicate, express oneself and exchange information with others.
- May occasionally have to pick up an item that weighs 10 lbs. or less.
WORK ENVIRONMENT:
The person is not substantially exposed to adverse environmental conditions.
WHAT WE OFFER:
Maryland Family Network staff operate on a hybrid work schedule and great benefits to include:
- 15 Holidays Per Year Plus 4 Floating Holidays
- Vacation Leave is accrued starting at 12 days per year
- Sick leave is granted at a rate of 12 days per year and is prorated based on hire date
- 403(b) Retirement Plan including discretionary employer contributions at 5% after 6 months of service with 3 years vesting schedule.
- Medical, Dental and Vision Insurance
- Health Reimbursement Arrangement (HRA) available with select health insurance plans.
- Flexible Spending Accounts (FSAs) available for healthcare and dependent care.
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program & More!
Include shift schedule
Monday-Friday
